TERMS & CONDITIONS
These terms and conditions (the “Terms”) shall apply to the 有有有 “YO” Buy & Win Contest organised by CHEK HUP SDN BHD (242599-U) (“Organiser”) (“Contest”).
Participant (as defined below) agrees and acknowledges that they have read these Terms and that entry into the Contest is deemed to be acceptance of these Terms. Any capitalised terms used in these Terms have the meaning given in the Terms, unless stated otherwise.
1. Eligibility Criteria
1.1 All participants (except as mentioned herein) who are permanent residents of Malaysia or Malaysian citizens and who are at least eighteen (18) years of age at the beginning of the Contest Period are eligible to take part in the Contest (“Participants”).
1.2 Individuals listed below are not eligible to participate in this Contest:
a) Employees of the Organiser (including its affiliates, subsidiaries, or related entities) and their immediate family members (child, parents, siblings, and spouses; and/or
b) Representatives and/or employees of the advertising agencies and/or any other third-party contractors or agencies engaged by the Organiser in connection with this Contest (including their associated and related companies), and their immediate family members (child, parents, siblings, and spouses).
c) Representatives and/or employees of the business partners (include but not limited to online and/or offline retailers) in connection with this Contest (including their associated and related companies), and their immediate family members (child, parents, siblings, and spouses).
1.3 The Organiser may at its absolute discretion, exclude any Participant from participating in this Contest without giving any notice and/or reasons.
1.4 The Contest is open for both West Malaysia and East Malaysia region.
2. Contest Period & Entry Criteria
2.1 The Contest shall commence on 27 December 2023 0:00:00 and ends on 24 February 2024 at 23:59:59 hours (Malaysian Time) (“Contest Period”).
2.1.1 Weekly prizes entry period(s):
Week 1 : 27 December 2023 – 2 January 2024
Week 2: 3 January 2024 – 9 January 2024
Week 3: 10 January 2024 – 16 January 2024
Week 4: 17 January 2024 – 23 January 2024
Week 5: 24 January 2024 – 30 January 2024
Week 6: 31 January 2024 – 6 February 2024
Week 7: 7 February 2024 – 17 February 2024
Week 8: 18 February 2024 – 24 February 2024
2.2 Participants shall submit their Contest entry(ies) together with the relevant Receipt(s) for purchases made during the Contest Period to the Organiser on or before 24 February 2024, in accordance with these Terms. Contest entries with Receipts dated outside the Contest Period will be immediately disqualified. All entries received AFTER the Contest Period and/or entries with receipts dated prior to Contest Period will not be entertained.
2.3 Only Original Receipts (as defined in Clause 4) for purchases of Participating Products (see Clause 3 below for a list of Participating Products) in a single Receipt from Chek Hup offline road shows and/or Chek Hup website and Chek Hup official online stores with valid Malaysia business registration number for purchases made during the Contest Period shall be eligible to participate in this Contest and must be submitted in accordance with these Terms and within the Contest Period.
3. List of Participating Products
3.1 Please find below list of the participating Chinese New Year Gift Sets for the Contest:
a) YO福气 (“YO” Fortune Box)
b) 有捞 (YOLO Box)
c) 么都YO (“YO” Everything Box)
d) 乐YO YO (Happy YOYO Box)
4. Participation Terms
4.1 Participants shall provide proof of purchase which is the official document issued to the Participants for the purchase of the Participating Products from the offline road shows and/or Chek Hup website and Chek Hup official online stores as listed below including but not limited to a screenshot of the order details with a delivered status or invoice(“Receipt”).
4.2 The Receipt must clearly indicate the store name with or without logo, receipt number, date of purchase, the Participating Product(s) purchased, and must be dated within the Contest Period.
4.3 Participants MUST submit their entries via Google Form.
4.4 Each Participant may submit more than one (1) entry.
4.5 Every Receipt will be eligible for ONE (1) entry and can only be used once and is subject to the Participant providing the correct answer to Contest Question. Only Participants who have fulfilled all the requirements including providing the correct answer to Contest Question, will be considered to have valid entries. The Participant’s entries will be disqualified if the same Receipt is used more than once in multiple entries.
4.6 Incomplete, unreadable Participant’s information, participation with incorrect and/or blurred photo of Receipt will be automatically disqualified without prior notice.
4.7 How to participate:
4.7.1 Buy any Chek Hup Chinese New Year Gift Set in one (1) receipt.
4.7.2 Submit entry and a full & clear photo of the Receipt via Google Form.
4.7.3 Participants will receive a copy of their response via the email address submitted.
4.7.4 Participants will need to answer the Contest Question and provide his/her personal particulars (Full Name, MyKad/PR Card Number, Mobile Number)
4.7.5 Answer question “Which of the following is the name of the 2024 CNY Song presented by Chek Hup?”
A. Year Of The Dragon B. Year Of The Yo C. Year Of The Lou Sang
5. Winners Selection & Notifications
5.1 The Winners will be selected in accordance with the following process:
a) Grand Prize Winner selection:At the end of the Contest Period, a total of 1 eligible Participant (excluding Lucky Prizes & Weekly Prizes Winner) who answered the question correctly will be selected by an automated selection system.
b) Lucky Prize Winners selection:At the end of the Contest Period, a total of 18 eligible Participants (excluding Grand Prize & Weekly Prizes Winner) who answered the question correctly will be selected by an automated selection system.
c) Weekly Prize Winners selection:In refer to Clause 5.2.2, a total of 144 eligible Participants who answered the question correctly will be selected by an automated selection system.
5.2 Winners Announcement
5.2.1 The Organiser will announce the Winners of Grand Prize & Lucky Prize on 15 March 2024 (“Announcement Date”) via the Organiser’s social media platform feeds, as listed below:
|Social Media Platforms
5.2.2 Weekly prize winner’s announcement schedule:
Week 1 : 5 January 2024
Week 2: 12 January 2024
Week 3: 19 January 2024
Week 4: 26 January 2024
Week 5: 2 February 2024
Week 6: 9 February 2024
Week 7: 23 February 2024
Week 8: 1 March 2024
5.3 Each winner will be contacted by the Organiser through mobile number provided to the Organiser and within 30 days from the Announcement Date to arrange for the collection of their Prizes. Upon verification of the Winners’ identity by the Organiser, the Winners will be issued with instructions to collect their Prizes. The Winners shall collect the Prizes in person and shall present proof of identity and the original Receipt during the Prize collection.
5.4 In the event that any Winner cannot be contacted via phone after three (3) attempts made over three (3) consecutive days (during working hours from 8am – 5pm, Monday to Friday) shall be disqualified at the Organiser’s discretion, and the Organiser shall select a replacement Winner, at its sole and absolute discretion.
5.5 No further correspondence, appeals, protests or attempts to dispute the same would be entertained in any event whatsoever.
6. Contest Prizes & Redemption
6.1 Each Participant is only eligible to win a maximum of ONE (1) Prize during the Contest Period.
6.2 All prizes are strictly non-transferable, non-assignable, non-exchangeable, non-refundable and non-negotiable by the Winning Participant. All prizes shall not be resold or used for any commercial purposes.
6.3 Prize delivery will occur within a timeframe of one month following the official announcement of the winners. This timeframe may vary depending on the prize tier.
6.4 The Organiser reserves the right at its sole discretion to substitute any of the Prizes with other prizes with equal value at any time without prior notice. The Organiser shall not be liable for any loss or damage incurred, whether directly or indirectly, with regards to the substitution of the Prizes.
6.5 There are total of 163 prizes to be won, with the breakdown as follows:
a) Grand Prize, Lucky Prizes and Weekly Prizes are collectively referred to as the “Prizes”.
b) Images of any Prizes shown in any Contest materials, advertisements, publicities and other materials relating to this Contest are for illustrative purposes only and may not depict the actual prizes.
c) Cost of Prizes are accurate at the time of publish and is subject to change of market value.
d) For Weekly Prizes, winners may receive other value than RM88, ranging from RM8 to RM88 at random basis. (RM8 x 112pcs, RM18 x 8pcs, RM28 x 8pcs, RM68 x 8pcs, RM88 x 8pcs)
6.6 The Organiser shall not be liable for any costs (including transportation costs) in connection with the redemption and/or delivery of the Prizes. All costs and expenses including but not limited to duties, taxes, and/or incidental expenses, costs, fees or charges imposed in respect of any of the Prizes and its collection are to be solely borne by the relevant Winners.
6.7 Winners agree that the Prizes must be claimed/collected on the date and location that will be stipulated by the Organiser and in accordance with the instructions provided by the Organiser or within ONE (1) month of being notified by the Organiser (via WhatsApp or any other communication channels), and that any Prizes which have not been collected within the redemption period shall be forfeited and any unused Prizes cannot be exchanged for cash. The Organizer also reserves the right to replace the Winners of the Prizes at its discretion.
6.8 NO representative is accepted for any Prizes redemption.
6.9 The Winners will be required to present proof of identity and the original Receipt during the Prizes collection.
6.10 All taxes and service charges from the government, federal, state, local (if any) associated with the Prizes shall be borne by the Winners.
6.11 ALL Prizes are accepted entirely at the risk of the Winner and the Organiser excludes all warranties in connection with may Prize to the extent permitted by law.
7. Organiser’s Rights
7.1 The Participant agrees that all materials submitted by the Participant for this Contest will become the property of the Organiser. Where applicable, copyright and intellectual property rights (including moral rights) including but not limited to digital or non-digital materials (ie: videos and images) shall belong to the Organiser.
7.2 The Organiser reserves the right to publish, use the names, photographs, images and/or videos submitted by the Participant/Winner in respect of the Participant/Winner for advertising, marketing and publicity purposes, without the need to give any prior notice or compensation to the Participant/Winner. The Winner shall not be eligible to claim title or any other compensation for such materials from the Organiser.
7.3 If for any reason whatsoever this Contest cannot be continued as designed due to any cause not limited to computer virus infection, malware, tampering, unauthorised intervention, fraud, technical failure, or any other cause beyond the control of the Organiser that undermines or interferes with the supervision, safety, fairness, authority, or proper conduct of this Contest, the Organiser reserves the right, at its discretion, to remove any individual who interferes with the participation process, and/or to cancel, terminate, modify, or suspend this Contest. Should the Organiser choose to cancel or terminate this Contest, the Organiser shall not retain any copyright in any participation.
7.4 The Organiser reserves the right to amend these Terms and Conditions at any time according to the Organiser’s discretion without giving prior notice.
7.5 The decision of the Organiser in all matters relating to the grievance shall be final, and no correspondence will be entertained.
8. Liability & Responsibility
8.1 Unless stated otherwise, all transport costs, internet charges, personal and/or other costs, dues and/or any other expenses incurred by the Participants in connection with this Contest (whether for the purpose of participation, engage in or receive any benefits or Prizes from this Contest) or for the purpose of redemption of Prizes or related travel are the sole responsibility of the Participants, the Organiser, its allies, authorised agents of agencies involved shall not be liable for any of these costs/fees/charges/expenses.
8.2 The Organiser, its allies, authorised third parties and involved agencies shall not be liable for entries that are lost, damaged, slow during transmission, or due to computer equipment, mobile, IT or technology. The Participant is responsible for ensuring his/her entries comply with all the Terms and Conditions of this Contest, and his/her entries reach the Organiser in the form desired by the Organiser.
8.3 Each Participant agrees to indemnify, hold harmless and defend the Organiser, its parent company, subsidiary company or associated company defined in the Companies Acts 2016, directors, employees, agents, sponsors and/or representatives against any losses, rights, claims, actions and damages (including special, indirect and consequential damages) arising out of or resulting from the Participant’s participation in the Contest, receipt of Gifts, and/or use of the Participant’s entry and/or likeness in connection with the Contest or breach of the Terms and Conditions.
8.4 The Participant’s participation in the Contest is solely at the Participant’s own risk.
8.5 The Organiser, its directors, employees, workers, agents, sponsors and/or representatives shall not be liable to the Participant for any loss or damage sustained, including but not limited to indirect or consequential damages, or personal injury sustained or suffered by the Participant following the Participant’s involvement in the Contest, including the redemption and/or use of the Prizes won.
9. Law & Jurisdiction
This Contest and the Terms and Conditions are subject to the laws of Malaysia, and by participating in this Contest, it shall be deemed as acceptance by the Participants to submit any claim, dispute or controversy to the exclusive jurisdiction of the courts in Malaysia.
10.1 By participating in the Contest, Participant are deemed to have consented to the collection, processing, storage and sharing of the Participant’s personal data by the Organiser and any of its companies, subsidiaries or associates as defined in the Companies Act 2016 and service providers, agents and contractors who provide administrative and business support to us and act for our side (“Indemnified Third Parties”) for the purpose of this Contest and/or any other promotional and marketing purposes.
10.2 By participating in the Contest, the Participants acknowledge and agree that the Organiser and Indemnified Third Parties may share the Participant’s personal information that has been received by the Organisers and Indemnified Third Parties for the purposes of the Contest. This includes disclosing Participant’s name to the general public if the Participant becomes a Winner in this contest and/or if Participant participates in our promotions/campaigns/events by publishing the Participant’s name, photos and other personal information without compensation for advertising and publicity purposes.
10.3 Organiser may also use Participant’s personal information for the purpose of contacting and sending marketing and promotion information or materials about our products, services, samples, promotions, events or contests organised by the Organiser.
10.4 In the event a Participant shares and discloses the personal information of an individual other than the Participant to the Organiser, the Participant is deemed to have obtained the consent of that individual to share and disclose their personal information to us and to be contacted by (Minors not eligible to participate in contest.)
10.5 At times the Organiser may appoint Substitute Third Parties to process the Participant’s personal information. All assigned Third Parties are contractually bound to take reasonable steps to keep the information safe and not to use your personal information in any manner other than as stated herein.
10.6 To the extent that applicable laws allow, Participants have the right to request access to, request copies of, request to update or correct, Participant’s personal data held by us.